Technology has the power to transform business in industry-disrupting ways. Organisations are harnessing the opportunity in huge numbers, with half of the global GDP expected to be digitised within the next two years. Massive benefits are being seen as organisations …

Why Digital Transformation Projects Put People First: A Ricoh Case Study on how Digital Transformation Projects can Identify User Needs and Pain Points Early in the Transformation Read more »

Nowadays, lots of people talk about the importance of benefits realization, although these same people may only take benefits into consideration to justify an investment. As soon as a business case is approved and the focus shifts to delivery, benefits …

The Search for Hidden Value: A Challenging but Rewarding Journey through Outputs, Outcomes, and Benefits. Read more »